Terms and Conditions

Price includes

Every attempt is made to ensure that our clients are apprised of all the costs that are associated with attending one of our expeditions and thereby to avoid any unpleasant surprises. African Mountain Adventures prices include all transport costs for the duration of an expedition from the agreed meeting point of either Johannesburg or Cape Town international airports and the return of the party to the same location at the end of the expedition. African Mountain Adventures prices include, accommodation (where applicable), permits and entry fees, the services of a THETA qualified tour guide and all food for the duration of the trip. Restaurant visits are excluded. The food provided is healthy and provision is made, where possible, for special dietary or religious requirements (Diabetic, Vegetarian, Halal or Kosher). The beverages that we provide are Coffee, Tea and fruit juice at breakfast. All alcohol and soft drinks are for the clients account. All braais and breakfasts and lunches are included in African Mountain Adventures prices but not food en route to or from the expedition area.

Booking

African Mountain Adventures suggest that you first make contact with us via our enquiry form should you find the contents of our web site interesting. Should your requirements map onto one of our standard expeditions then we will communicate with you as to price, availability of space, description of expedition etc. Should your requirements lie outside our standard repertoire of expeditions then we will configure a special expedition to meet your requirements and then quote you. Should you decide to proceed in either of the above two cases then please make use of our booking form and forward this to our address together with a 10% non refundable deposit to confirm your reservation. African Mountain Adventures must receive the full expedition fee (less the deposit) prior to the expedition commencement date. Should African Mountain Adventures not receive the full fee by the expedition commencement date then African Mountain Adventures may, at its own discretion and without notification, be entitled to regard the reservation as cancelled and to re-book the vacancy.

Insurance

Travel insurance is mandatory and you should arrange this in your country of origin prior to the expedition commencement date. You should provide for cover in the event of expedition cancellation or curtailment, death, any medical or rescue expenses as well as for the loss of any baggage, money or personal items whilst on the expedition.

Indemnity

In keeping with the nature of partaking of a "risk" sport it is a prerequisite that all participants in an expedition sign an indemnity form prior to partaking of an activity. Should a participant be a minor then the indemnity form will need to be signed by a guardian or a parent.

Cancellation

Cancellation of any reservation must be received in writing and acknowledged by African Mountain Adventures. If a reservation is cancelled with or without the consent of African Mountain Adventures then African Mountain Adventures shall retain the full deposit. If you fail to join an expedition (for which you have a reservation) or join it after departure or leave it prior to its completion, no reimbursement whatsoever will be made.

Group size and age

Experience has taught African Mountain Adventures that a group size from six to ten persons is optimal. This allows us to provide a more personal service to our clients and we avoid invading and over populating a campsite. From an age viewpoint, groups are normally made up couples, individuals or sometimes groups of friends ranging in age from the mid teens to about 55 years. There will be exceptions outside this distribution but these will depend on the fitness level of the individual concerned.

Booking changes

If, after confirming your reservation, you wish to change to an alternative expedition/departure date, you may so do, subject to availability and by agreement with African Mountain Adventures. Should African Mountain Adventures not be able to accommodate your request and you therefore must cancel then the African Mountain Adventures cancellation clause will apply.

Exchange control regulations

Clients are to be aware that exchange control regulations exist in the Republic of South Africa, Namibia, Botswana and they should familiarise themselves with these before travelling.

Rescue and medical assistance

In the unlikely event of rescue and or medical assistance being required other than that furnished by African Mountain Adventures, the client and/or the clients insurance shall be liable for the entire cost thereof.

Participation

The client participates in all aspects of an expedition from helping choose a campsite to erecting a tent, cooking and cleaning dishes and pots. If the visitor does not know how, training can be provided.

Tour guides

African Mountain Adventures tour guides are thorough professionals. Our officers generally possess of the following characteristics and attributes:
  • Accredited by THETA.
  • A sense of humour.
  • Are knowledgeable about:
    • Fauna.
    • Flora.
    • History.
    • Geography.
    • Climatic conditions.
In the expedition target area the Tour Guide:
  • Should preferably have experienced the expedition target area prior to taking a group to it.
  • Is a responsible/disciplined individual.
  • Has good survival skills.
  • Possesses medical/first aid knowledge.
  • Is aware of mountain rescue techniques.
  • Places the well being of his charges foremost.
  • Adjusts the pace of the group to that of the slowest participant.
  • Is gregarious - a good "people person".
  • Is bilingual, preferably multilingual.
  • Is physically fit.
  • Is flexible as to approach.
  • Is a competent licensed driver.
  • Is of sober habit and courteous in treatment of participants.
  • Is patient.
  • The competent leader should:
    • Lead from the middle.
    • Be experienced.
    • Be able to anticipate (planning and forethought).
    • Possess the habit of checking.
    • Possess the habit of observation.
    • Be able to take a decision (under pressure and in trying circumstances).

Sleeping

Sleeping accommodation is generally provided in two man mountain tents. Single clients may be asked to share accommodation with other single clients.

Luggage allowance

Baggage on all African Mountain Adventures expeditions will be limited to one internal framed backpack per person weighing not more than 20kgs and a smaller luggage bag or camera bag per person.

Spending money

Each expedition will require a differing amount of pocket money depending on the duration of the expedition, the individual and the specific details of each expedition. Money would generally be required for meals en route to and from an expedition area, the purchase of soft drinks and alcohol, curios, airport taxes, restaurant meals. Tipping is customary in southern Africa (normally about 10%).

Kit list and final instructions

On receipt of your deposit African Mountain Adventures will send you a suggested kitting checklist, which will provide guidelines for the equipment that we think you will require for the expedition that you have chosen. You will also be sent a receipt for your deposit and confirming your reservation details.

Acceptance of booking contract

A contract between African Mountain Adventures and the client will only deemed to have been concluded once the above receipt is transmitted to the client. Clients will be required to sign an acceptance of contract before expedition commencement. The contract will be deemed to have been concluded in the Republic of South Africa and in the event that any claims or actions are brought against African Mountain Adventures then these will take place in a South African court of law and in accordance with South African legislation.

Conditions

In keeping with the nature of partaking of a "risk" sport African Mountain Adventures, its employees, tour guides and affiliates, do not accept responsibility for any client or dependant thereof in respect of any loss, injury, illness, damage, accident, fatality, delay or inconvenience experienced from time of collection at the specified meet point to the time of returning the client to the specified meet point on expedition completion or thereafter arising out of any expedition organised by African Mountain Adventures. Should African Mountain Adventures cancel an expedition then it shall either refund full payment to the client or offer a substitute expedition. Should African Mountain Adventures have to curtail an expedition for any reason after the commencement time, African Mountain Adventures will not be liable for any form of refund whatsoever, although every effort will be expended to complete an expedition or to utilise an alternative arrangement or venue. Should a client decide to curtail an expedition for any reason whatsoever, African Mountain Adventures will not be liable for any refund whatsoever.
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